Privacy Policy

Effective as of Sept. 19, 2016

Thank you for visiting FloodHelpNY.org (the “Site”). This Privacy Policy applies only to the Site, which is controlled by the Center for New York City Neighborhoods, Inc. (“we”, “our” or “us”). This Privacy Policy pertains only to information that we collect through the Site. BY USING THE SITE, YOU CONSENT TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND TO OUR PROCESSING OF PERSONAL INFORMATION FOR THE PURPOSES STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THE SITE.

Specific information regarding our data practices is detailed below.

Information that We Collect: Personal and Non-personal

We collect two types of information from visitors to the Site: (1) Personal Information; and (2) Non-Personal Information, such as your IP address or cookies.

Personal Information

When we use the term “Personal Information” we mean information we may collect that allows others to identify or contact you. For instance, we may collect your email address if you agree to receive newsletters and other information from us. We may also pair that with your address or location and other personal information that you provide to confirm that you are eligible to receive services from us and that the information we provide will likely be relevant to you.

Examples of personal information collected by this Site:

  • Email
  • Address
  • Phone Number
  • Information related to homeownership of your property

While you’re under no obligation to provide the information requested, if you decline to do so, we may be unable to provide you with certain services. If you do not want us to collect your Personal Information, please do not provide it to us.

Non-Personal Information

“Non-Personal Information” can be technical information or it can be demographic information, such as your age, gender, zip code or other geolocation data, or interests. Non-Personal Information does NOT identify you personally. Here are some examples of the Non-Personal Information that is collected via the Site and a description of how this information is used:

  • Internet Protocol (IP) address – Your IP address is a number that lets computers attached to the Internet know where to send you data – such as the web pages you view. We use this information to deliver our web pages to you upon request, to tailor our Site to the interests of our users and to measure traffic within our Site.
  • Internet Protocol (IP) address – Your IP address is a number that lets computers attached to the Internet know where to send you data – such as the web pages you view. We use this information to deliver our web pages to you upon request, to tailor our Site to the interests of our users and to measure traffic within our Site.
  • Web Beacons (also known as “clear gifs,” “web bugs” or “pixel tags”) – “Web Beacons” are tiny graphics with a unique identifier, similar in function to cookies, and are used to allow us to count users who have visited certain pages of the Site and to help determine the effectiveness of our programs and services. When used in HTML-formatted email messages, web beacons can tell the sender whether and when an email has been opened. In contrast to cookies, which are stored on a user’s computer hard drive, web beacons are embedded invisibly on web pages.
  • Demographic Information – “Demographic Information” may be your gender, age, zip code and interests which may be automatically collected through the Site. We use this information to provide you with personalized services and to analyze trends to ensure the information provided by the Site meets your needs. Please note that we also consider aggregated information, which is not personally identifiable, to be Non-Personal Information.
  • Addresses Searched and Corresponding Flood Zone Information – We will save addresses typed into our search tool along with their information results. We will use this information at the aggregate level to evaluate user interest in particular geographical areas as well as aggregate flood risk results obtained. This information will be used to evaluate the effectiveness of our outreach and website promotion strategies as well as for future research projects.

The above list provides examples of the Non-Personal Information that is collected via the Site. We may collect the above Non-Personal Information from all visitors to our Site. If you do not want us to have access to this information, please do not visit our Site.

Use of Information Collected Via the Site

Personal Information

We use your Personal Information that is collected on the Site primarily for the following purposes:

  • To deliver services to you
  • To provide you with information regarding programs and services in your area
  • To verify your email address
  • To answer your questions or other requests
  • To contact you regarding your use of the Site or our services
  • To notify you about a material change to this Privacy Policy or our services, if necessary
  • To otherwise administer the Site or your interaction with our services
  • For any other purpose disclosed at the time you provide your Personal Information
Non-Personal Information

Non-Personal Information is used as described above and in other ways as permitted by applicable laws, including combining Non-Personal Information with Personal Information.

For example, we may use Non-Personal Information and usage data to (i) create marketing analyses and reports showing how our users, as collective groups, interact with our services, (ii) develop reports that help us and other strategic third parties determine what interests our service users, as a group, or (iii) generally improve our program and service offerings. Such reports will be shared with the Center for New York City Neighborhoods, and third parties helping us to administer this Site and our services. However, such reports will not contain any Personal Information about you.

Questions?

For inquiries regarding this Privacy Policy, please send an email to info@cnycn.org.